Mailing Address: P.O. Box 2749, Spring, Texas 77383
Physical Address: 2815 Spring Cypress Road # 3, Spring, Texas 77388
Phone: (281) 350-0895
- Pay through your banks online bill pay. Fees may apply with your banking institution.
- Pay your bill on time every month with an Auto Payment Plan. Bill will be deducted from your account on the due date each month. A $1.00 fee will be applied every month if you chose Automatic Bank Draft or Credit/Debit Card Payment will incur an additional 4% monthly fee. To sign up for this payment option, please contact TNG Utility at 281-350-0895 and one of the customer service reps will send you the Monthly Auto Payment Plan Form. You have to setup draft payments with either a check or credit card.
- Check or money order can be dropped off at our TNG drop box at 2815 Spring Cypress Road #3, Spring, Texas 77388.
- Checks or money order can be mailed to P.O. BOX 1969 75839, Houston, Texas 77251-1969.
Update Contact Information
In an effort to better serve our customers, TNG Utility is improving our customer relations. TNG is requesting updated contact information for each account to help TNG ensure quality customer care. Please send your current email address and contact phone numbers to: firstname.lastname@example.org. TNG appreciates your help in updating our system.
Notice of Confidentiality and Right to Request Disclosure
Pursuant to Section 182.051, Texas Utilities Code, a customer’s personal, utility usage, and billing information is confidential and may not be disclosed by [district] to third-parties unless a written request for disclosure is submitted by the customer. You may request disclosure of this information by completing the form below and returning same to [address] or [e-mail address].
H.B. 872 has recently been enacted by the State of Texas. Pursuant to Section 182.051, this new law keeps your water bill information, including shut off information completely confidential from public disclosure. If you would like to allow disclosure of your personal information, please complete the authorization form and return it to the District.